MUSEUM LOCATION

Location Information

  • American Journey Experience
  • 400 E Royal Ln, Suite 110, Irving, TX, 75039 US

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By purchasing tickets and entering the "American Journey Experience" museum, you agree to abide by the following terms and conditions:

1. Prohibition of Food and Drinks:
Food and drinks are strictly prohibited within the museum floor, vault, and restoration areas.

2. Artifact and Display Handling:
Handling of artifacts or displays is allowed only with explicit permission from a museum staff member.

3. Photography and Recordings:
Flash photography and any form of audio or video recordings are strictly prohibited within the museum.

4. Group Guidance:
Groups are required to stay together with their designated tour guide.

5. Advanced Ticketing and Walk-In Tours:
The "American Journey Experience" does not accept walk-in tour requests. All tour participants must be individually ticketed and have paid to participate in advance through the online purchasing portal at https://americanjourneyexperience.com/

6. Tour Cancellation and Refunds:
In the event of a tour cancellation initiated by museum staff, due to unforeseen circumstances, a full refund will be promptly issued to the ticket holders.

7. Right to Refuse Service and Tour Termination:
For the protection of our artifacts and the safety of all visitors, the "American Journey Experience" and its staff reserve the right to refuse service to anyone.

The museum staff may also terminate a tour early without providing a refund to the ticket holder in case of violations of these terms and conditions.

By purchasing tickets and entering the museum, you acknowledge and accept these terms and conditions. Failure to comply with these rules may result in ejection from the premises without refund. Thank you for your cooperation in preserving the integrity of the American Journey Experience."

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